At 3D Custom Pros, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our users, how we use this information, and the steps we take to ensure your personal information is handled responsibly.
1. Information We Collect
1.1. Personal Information: When you place an order or create an account on our website, we collect personal information such as your name, email address, shipping address, and payment details.
1.2. Non-Personal Information: We also collect non-personal information, including your browser type, IP address, and how you use our website. This information helps us improve our services and enhance your experience on our site.
1.3. Cookies: Our website uses cookies to track your browsing behavior and store certain preferences. You can disable cookies through your browser settings, but this may affect the functionality of our website.
2. How We Use Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, including sending confirmation emails, shipping notifications, and handling payments.
2.2. Customer Support: Your information is used to provide customer support, respond to inquiries, and resolve issues related to your orders.
2.3. Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these communications at any time by following the unsubscribe link in the email.
2.4. Website Improvement: Non-personal information is used to analyze website traffic, enhance user experience, and improve our products and services.
3. Information Sharing and Disclosure
3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to keep your information confidential and use it only for the purposes for which it was disclosed.
3.2. Legal Obligations: We may disclose your information if required by law, or in response to a valid request by a government authority.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
4. Data Security
4.1. Protection Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.
4.2. Payment Information: All payment transactions are processed through secure payment gateways and are not stored on our servers.
5. Your Rights
5.1. Access and Correction: You have the right to access, update, or correct your personal information by logging into your account or contacting us directly.
5.2. Data Deletion: You may request the deletion of your personal information at any time. However, certain information may be retained for legal or business purposes.
5.3. Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in our emails.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external sites you visit.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [sales@3dcustompros.com].